Name the underlying event

Tap Tap Go programmes can involve rewards, referrals, leaderboards and challenges. These are different ways a programme might organise participation. A single introduction could appear in more than one reporting context, without necessarily earning multiple rewards or qualifying under every programme simultaneously.

Read overlap rules

If participating in more than one programme, check how shared activity is handled. Look for the qualifying event, reporting period and any rule about combining benefits. Avoid adding visible totals together unless their definitions justify doing so. Several screens may describe different aspects of the same customer journey.

Keep a simple activity story

For a question or dispute, explain what happened once, when it happened and which programme views appear relevant. That account is more useful than presenting a combined total with no underlying events. The aim is a clear understanding of participation, not the largest possible number assembled from unrelated counters.

Imagine this

Hypothetical programme scene

Suppose, hypothetically, a qualifying introduction appears in a campaign view and a personal activity summary. Those two appearances do not necessarily represent two reward events. The participant should compare the definitions and current programme terms before treating the totals as additive.

Make it practical.

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Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.