Describe the actual change

A Tap Tap Go partner benefit may depend on a provider’s availability. If a substitution is proposed, identify what differs in timing, scope or use. Do not claim identical value merely because the replacement has a similar promotional label or advertised price.

Follow the programme process

The applicable terms and responsible provider determine what options are available. Give the member enough information to understand those options and ask questions. A premium experience depends on transparent handling, not an assumption that the organiser can silently redefine the original promise.

Imagine this

Hypothetical programme scene

Hypothetically, a planned member session is replaced with a different format. The programme explains the change and the applicable member options. It does not describe the substitution as the same experience without acknowledging the material differences.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.