The part worth getting right

Tap Tap Go’s product model includes corporate team profiles, lead workflows and content management, with configuration-dependent administration. Work from the contact’s request, agreed next step and authorised factual notes. A handoff is not a reason to distribute every observation recorded about someone.

Check the handoff before acting

Before sharing, review three points: remove private side comments; verify the recipient colleague; preserve the person’s actual request. Ask yourself: What does the next person need to act appropriately?

Imagine this

Hypothetical example

Imagine a salesperson transferring a relevant enquiry to another team member. In this hypothetical scene, the receiving colleague gets the project question and contact expectation without unrelated personal commentary.

Make it practical.

Use this checklist as you read. Checks are not stored.

References & further reading

Tap Tap Go Journal: product context and editorial approach ↗

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