Turn launch knowledge into a repeatable welcome

Tap Tap Go team use can involve profile content, physical cards and central administrative processes. Capture the organisation’s current onboarding steps and the owner of each. The actual product configuration should guide the process rather than an improvised copy of how the first group was set up.

Separate optional programmes

A new employee may need a company profile while personal referrals, rewards or financial features involve separate decisions and conditions. Explain that boundary. Joining the employer’s deployment does not automatically mean enrolling in every programme described in the wider ecosystem.

Check the first useful use

After onboarding, confirm that the colleague can complete the intended work task, such as sharing approved material with a client. A short practical check reveals missing content or unclear support routes. The welcome programme succeeds when the employee understands the experience, not simply when an asset is handed over.

Imagine this

Hypothetical programme scene

Hypothetically, a new salesperson joins three months after the original rollout. A short welcome pack explains their profile, approved documents and support owner. They receive separate information about optional programmes instead of being told that all corporate users automatically receive identical rewards or financial access.

Make it practical.

Use this checklist as you read. Checks are not stored.

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