Do not assume an expiry policy

Check the current Tap Tap Go programme terms for any reward expiry period. Some programmes may define time conditions; others may operate differently. Confirm the current terms rather than importing rules from another loyalty scheme or treating an undated promotional image as a permanent promise.

Identify the clock

Where a time limit exists, ask what starts it: the activity date, approval date, campaign ending or another defined event. Check whether the programme distinguishes earning eligibility from using an already recognised benefit. These can be separate periods, and confusing them can create avoidable disappointment.

Communicate before the deadline

For programme operators, make important time conditions visible where people decide to participate, not only after they have acted. For members, retain the relevant terms and seek clarification early if the timing is unclear. The goal is informed participation rather than urgency built on an assumed deadline.

Imagine this

Hypothetical programme scene

Hypothetically, a campaign accepts qualifying actions until one stated date but allows approved benefits to be used through another. A participant who remembers only the first date could misunderstand the second stage. The current programme explanation should make both clocks understandable without implying a universal Tap Tap Go policy.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.