Change who explains

Ask one participant to share an approved sample profile while another narrates what they think each part means. The presenter listens without supplying hints. Questions such as 'Who would I contact here?' expose assumptions hidden by familiar content. The aim is to understand the recipient's path, not test memory of a product presentation.

Compare intention with interpretation

After the walkthrough, ask the profile owner which action they intended the recipient to take. Compare that intention with the narrated experience. Change one label, content order or explanation that caused a mismatch, using the available configuration. Repeat only the affected part. This keeps feedback concrete and prevents a workshop from becoming a general discussion of personal taste.

Imagine this

Hypothetical programme scene

Hypothetically, a designer expects visitors to open a project summary, but a learning partner interprets its title as a price list. Hearing that interpretation leads to a clearer name. The second walkthrough shows whether the new wording communicates the intended purpose.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.