TAP TAP GO
The useful introduction
A customer liaison can receive questions about finishes, dates and aftercare in the same conversation. Tap Tap Go can introduce the responsible team and link to approved resources. The profile should organise those questions without presenting a public page as the contractual record of what a buyer has purchased.
Make the next step clear
Separate general development information from buyer-specific documents. Explain where owners should confirm their individual specification and how to raise an aftercare enquiry through the established process. Date resources that describe progress, and remove superseded material. A useful profile helps customers navigate their next step while preserving the difference between a helpful overview and the documents governing their particular purchase.
A hypothetical scene
A hypothetical buyer asks where to find appliance information after moving in. The liaison's profile points them to the approved homeowner resource and the correct aftercare contact rather than another sales brochure.
Make it practical.
Use this checklist as you read. Checks are not stored.Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
