TAP TAP GO
The inbox after a busy day
Tap Tap Go’s product model includes lead-scoring suggestions alongside lead generation and CRM workflows. The useful role is to help a team decide what to inspect first, using information it is permitted to process. A suggested score does not establish someone’s buying power, identity or intention. It should not replace reading the enquiry. A quiet prospect with a precise need may deserve more attention than a highly active visitor whose purpose is unclear.
Keep the reasoning visible
Before relying on prioritisation, decide which business signals matter and which should not be used. Ask what information supports a suggestion, where that information came from and what is missing. Review the message and relevant context before assigning an action. Keep a route for a team member to disagree with the suggestion without having to justify the person’s worth. Confirm the actual capabilities available in the app; do not assume an explanatory score breakdown or automatic routing exists.
Hypothetical example
After an event, a salesperson sees several enquiries and uses a suggested priority to organise review. A lower-ranked request contains a clear project scope and an agreed deadline, so the salesperson moves it forward. The assistant helped organise attention, while the human review determined the appropriate next step.
Make it practical.
Use this checklist as you read. Checks are not stored.References & further reading
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