TAP TAP GO
Translate the customer promise
List the physical, visual and functional attributes that matter, such as finish consistency, artwork placement, packaging and the intended NFC interaction. Use approved specifications and samples. Avoid relying on subjective instructions such as make it luxurious without defining what acceptable output looks like.
Agree the inspection process
Clarify who checks the order, when checks occur and how findings are documented. Appropriate technical and commercial specialists should help establish the final process. Keep acceptance evidence tied to the actual batch rather than assuming that one approved sample guarantees all future units.
Plan for exceptions
Define the operational route for defects, replacements and customer communication. Include time and cost implications in the supply plan. A clear exception process helps the team respond consistently instead of negotiating every production issue while customers are already waiting. Keep artwork revisions under version control and confirm which version applies to the batch. A technically acceptable card can still be commercially unusable if it carries outdated branding, incorrect contact information or an unapproved design variation. Retain a batch reference in customer fulfilment records where appropriate, allowing the team to identify affected orders efficiently if a quality issue emerges later.
Illustrative operating example
A hypothetical sample has correct artwork and reliable tapping, but a later batch shows inconsistent logo alignment. Batch-level inspection and documented criteria make the issue visible before the full order is distributed to customers.
Make it practical.
Use this checklist as you read. Checks are not stored.Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
