Identify active customer materials

A Tap Tap Go local programme may use welcome guides, demonstration content and commercial descriptions. Review which versions customers have received and which promises are still relevant. An outdated local document can keep shaping expectations long after the representative who created it has left.

Transfer approved knowledge

Provide current materials and a clear list of unresolved questions through authorised processes. Separate confirmed product scope from informal local statements that need correction. This gives the successor team a reliable basis for customer conversations without inheriting unsupported promises as though they were official terms.

Imagine this

Hypothetical programme scene

Hypothetically, a new partner discovers an old brochure describing planned transfers as already available. The handover should flag and correct that material rather than simply passing it along with the logo files and inventory list.

Make it practical.

Use this checklist as you read. Checks are not stored.

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