Provide a short orientation route

Keep a concise explanation of the session's purpose and the basic task available before discussion begins. Invite newcomers to ask foundational questions through a designated moment or helper. This avoids making them feel they should already understand the product, while preventing every meeting from repeating the same full introduction.

Use repetition as a signal

If the same question keeps returning, check whether the orientation resource is clear and easy to find. Do not blame newcomers for failing to discover it. Update the resource using their wording and test it with someone new. The proposed routine balances continuity with inclusion: returning members can go deeper while first-time attendees receive an understandable way into the conversation.

Imagine this

Hypothetical programme scene

Hypothetically, new members repeatedly ask what happens after someone opens a shared profile. The organiser adds a simple recipient journey to the orientation. Later sessions can explore practical content choices while newcomers still receive the essential context.

Make it practical.

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