The useful introduction

A laboratory representative can use Tap Tap Go to share an approved overview, relevant credentials and a service enquiry contact. Describe the scope shown by each credential accurately; a laboratory introduction should not imply that every measurement falls within the same recognised scope. Explain what a customer needs to discuss before arranging work.

Make the next step clear

Offer a brief enquiry guide covering the item, the intended purpose of the result and any requirements the customer already knows. Keep customer identifiers and reports out of public examples. Separate an initial request from confirmation that the laboratory can accept and perform the work. A clear profile helps the customer reach the right conversation and avoids sending equipment on the strength of a broad capability phrase alone.

Imagine this

A hypothetical scene

A hypothetical supplier needs a measurement result for a customer requirement. The guide prompts it to explain that purpose before the laboratory confirms the service fit.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.