Check the relationship to the profile

Tap Tap Go’s Google Reviews display can help visitors explore feedback associated with a business. The displayed business should match the organisation or service represented on the profile. Similar names, shared locations or multiple branches can create confusion. A person should not have to guess whether the reviews describe your individual work, the wider company or another location with a related brand.

Add context instead of stretching the claim

If your role sits within a larger business, describe that relationship accurately. Reviews about the company are not automatically personal testimonials for every team member or every service. Likewise, a positive review of one experience does not establish what another customer will receive. Use the display as one part of the information available, alongside clear services, relevant examples and a way to ask specific questions.

Imagine this

Hypothetical scenario

Imagine a consultant working at one branch of a multi-location practice. Their profile identifies the branch and role so a visitor understands the context of the business reviews they are invited to explore.

Make it practical.

Use this checklist as you read. Checks are not stored.

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