TAP TAP GO
Put the feature into the journey
Tap Tap Go’s ticketing concept connects the event invitation with an organiser-defined attendance process. Name the completed step and state what follows. Avoid a generic all-set message when the organiser still needs to approve access or resolve another condition. Review the wording across the actual linked services, since different providers may send confirmations with different meanings.
What changes for the reader
The guest should not have to interpret a chain of cheerful messages to discover whether attendance is confirmed. Clear state language also helps support staff identify which step the person has completed when they ask for assistance.
A hypothetical scene
A registration acknowledgement thanks a guest for the request and explains the next approval step. The later attendance confirmation uses distinct wording, preventing the first message from being mistaken for a final access decision.
Make it practical.
Use this checklist as you read. Checks are not stored.References & further reading
Tap Tap Go Journal — publisher and product context ↗Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
