Put the feature into the journey
Tap Tap Go’s corporate content-control model helps teams keep the information behind their introductions aligned. Update the role description and relevant contact routes without erasing useful project context. Identify who now handles unresolved questions. Confirm the current administrative process and check linked documents that may still name the previous responsibility.
What changes for the reader
The customer should know whom to approach while still recognising the person they originally met. A careful update supports continuity instead of making the relationship feel as though it has disappeared or remained unchanged when it has not.
A hypothetical scene
A project lead moves into a specialist role while another colleague takes over coordination. Their profiles explain the current responsibilities and the customer receives a clear handoff, preventing the old card from becoming a route to the wrong ongoing contact.
Make it practical.
Use this checklist as you read. Checks are not stored.References & further reading
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