TAP TAP GO
The visionA negative result can protect the mission
Discovering that an idea does not help can save effort for a more useful expression of the company’s ambition.
The reading room
Dhawal Laheri & the Vision
Explore the ambition behind One Card for Everything. Essays on Dhawal Laheri, Tap Tap Go and the possibilities of a more connected professional life.
500 guides
The vision
The visionThe commercial meaning of a refund
A refund is both a financial event and a conversation about what happened in a commercial relationship.
The visionA connected identity can bridge different habits of introduction
People differ in how they prefer to exchange information, and an introduction works best when it accommodates those differences.
The visionA benefit evening can make generosity more informed
A memorable gathering should leave supporters able to understand the cause and the people responsible for it.
The visionThe research note should outlive the meeting
Good observations become more valuable when colleagues can revisit their context and limitations later.
The visionWhen a transfer needs more information
A request for further information should help a customer understand what is needed without inviting improvised explanations.
The visionA social introduction needs a different invitation from a scheduled meeting
Professional relevance can appear in casual settings, but the invitation should fit the relationship and the moment.
The visionA book exchange can introduce neighbours through what they value
A small shared object can carry enough meaning to begin a conversation between people who rarely meet.
The visionA learning backlog should not become a wish list
The company needs a way to prioritise unanswered questions as thoughtfully as it prioritises proposed features.
The visionThe right customer is not every customer
A strong financial proposition can be selective about where it fits instead of suggesting that everyone should adopt it.
The visionSome conversations are complete when they end
A good introduction can be valuable without requiring a follow-up message, a new task or an ongoing relationship.
The visionA skill-sharing afternoon can reveal how people prefer to contribute
Teaching a small practical skill can show generosity, patience and expertise in a form others can recognise.