Beyond a number

A future virtual IBAN proposition raises more than a branding question. In Dhawal Laheri’s connected vision, Tap Tap Go would need to help eligible customers understand the purpose of receiving details and the licensed provider’s role. IBAN capabilities are coming soon; they should not be presented as a live account promise today.

The surrounding experience

A useful future journey could connect a payment reference, customer context and a clear history without implying that every incoming amount is immediately spendable. Customers would need intelligible explanations of status, supported use and help routes. The account detail is a doorway; the experience around it determines whether a business can confidently organise its daily work.

Imagine this

Hypothetical scenario

Hypothetically, a designer expects a project deposit. A future eligible service would help distinguish the client’s reference from the provider’s confirmation that funds are available.

Make it practical.

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Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.