Make the number readable
Dhawal Laheri’s connected financial vision should value clarity in the ordinary act of entering or reviewing an amount. Customers need to know the currency or asset unit and recognise the quantity before authorising anything. A visually elegant screen is not enough if its typography or formatting makes the intended number easy to misread.
Confirm the meaningful whole
A future partner-led journey could present the entered amount together with the relevant service and destination before submission. The aim is to make deliberate checking natural, not to assume that technology removes human mistakes. This principle also applies to existing financial features: the customer should review the actual product’s information rather than infer a unit from a familiar-looking symbol or previous transaction.
Hypothetical scenario
Hypothetically, a user prepares a payment after discussing prices in another currency. They read the full amount and unit again before confirming, catching an assumption from the earlier conversation.
Make it practical.
Use this checklist as you read. Checks are not stored.Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
