TAP TAP GO
Listen beyond interest
Dhawal Laheri’s international Tap Tap Go vision needs meaningful demand, not only positive reactions to a premium product. A prospective customer may admire the card but see no fit for their workflow. Another may value the platform but need different service terms. Those responses help distinguish visual appeal from a commercially useful proposition.
Make refusal informative
A partner can ask what would need to be clearer or more relevant without pressuring the customer to justify a personal decision. The resulting insight may improve positioning, scope or the choice of initial audience. It should not be converted into a claim that every objection will disappear once future financial services launch. Current fit deserves its own honest evaluation.
Hypothetical scenario
Hypothetically, a company declines because it rarely shares changing information with external contacts. The partner recognises a weak use case instead of treating the decision as a failure to appreciate luxury.
Make it practical.
Use this checklist as you read. Checks are not stored.Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
