Where the feature earns its place

Tap Tap Go’s product model includes distinct identity, wallet and virtual-card concepts, with additional financial services identified separately on its roadmap. Work from the enquiry purpose and the actual roadmap status. A lead-scoring suggestion cannot approve someone for a financial programme.

Keep the person in control

Before sharing, review three points: avoid approval language; separate commercial relevance from eligibility; route formal questions to the responsible team. Ask yourself: Is this a communication priority or an eligibility decision?

Imagine this

Hypothetical example

Imagine a user prioritising enquiries about a proposed service. In this hypothetical scene, the team prepares a relevant information response without claiming the prospect qualifies for future access.

Make it practical.

Use this checklist as you read. Checks are not stored.

References & further reading

Tap Tap Go Journal: product context and editorial approach ↗

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.