Define the complete task

For Tap Tap Go, a practical first milestone can involve preparing relevant information and showing how a recipient reaches it through an appropriate sharing route. Use the actual available configuration. Account creation is an earlier step, not necessarily proof that the customer understands the product’s value.

Check the recipient experience

Ask a participant to explain what another person sees and what they can do next. This reveals missing content or confusing labels. Programme recognition, if offered, should follow its own terms rather than an assumed reward for completing the training exercise.

Imagine this

Hypothetical programme scene

Hypothetically, a customer opens the app successfully but has not added a meaningful contact route. The trainer helps them finish a sample introduction journey. The learning outcome is clearer than recording a login as completed adoption.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.