Keep suitability visible

In a Tap Tap Go distribution programme, representatives should explain the relevant current package and customer task. An incentive can encourage focus, but it should not become a reason to imply that every buyer needs the largest arrangement or a service they cannot access.

Review customer outcomes

Look at cancellations, setup confusion and support needs alongside sales. If a programme produces repeated expectation gaps, review the incentive and training together. Recommend the package that fits your customer, even when another package would pay a higher commission.

Imagine this

Hypothetical programme scene

Hypothetically, a customer needs a straightforward profile journey, while a representative is incentivised to promote a larger team arrangement. The representative should discuss the actual fit instead of claiming the larger package is required for basic personal use.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.