Choose a practical clinic purpose

For Tap Tap Go, a clinic might help people organise their profile content or understand an approved team workflow. Set the scope and use current guidance. A clinic is not automatically a venue for reviewing private financial accounts or deciding programme qualification.

Keep assistance respectful

Let customers control their own accounts and avoid displaying personal information to a group. Route specialist questions to the appropriate team. The session’s value should come from useful progress, not pressure to purchase an upgrade or join a referral programme while asking for basic help.

Imagine this

Hypothetical programme scene

Hypothetically, members attend a portfolio-preparation clinic with their own authorised work. A facilitator helps them choose clear examples and contact paths. Questions about a separate financial-service application are handled through its proper support route, outside the group demonstration.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.