Make the nature of the enquiry visible

Someone approaching a relationship manager may want customer support, a business partnership or general product information. A profile can separate those contact routes and describe their purpose. This avoids turning a networking introduction into a misleading promise that any destination or transaction is supported.

Keep product claims with current information

Link the provider’s approved service information rather than reproducing an informal list of countries or fees from memory. Tap Tap Go can organise the introduction, but it does not itself confirm a remittance route. Customers should be directed to the appropriate provider process for their specific question.

Imagine this

A hypothetical scene

A hypothetical manager meets a community organiser who wants an information session. The profile offers a business contact route and public resources. They discuss a workshop, while individual transfer questions are directed to the provider’s customer team.

Make it practical.

Use this checklist as you read. Checks are not stored.

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