Introduce the service behind the desk

A reader may not realise that a librarian can help with source discovery, catalogues or learning resources. A profile can explain the support available and link public service information. Use descriptions based on the reader’s task, such as finding an introductory source or understanding a catalogue.

Avoid promising access you cannot provide

Some resources have institutional access requirements. Make that distinction clear and provide the library’s appropriate enquiry route. Tap Tap Go can help a reader find the librarian and relevant guidance; it does not grant access to restricted publications or replace the library’s own membership and lending systems.

Imagine this

A hypothetical scene

A hypothetical student meets a librarian at an induction fair. The profile links a guide to starting a literature search and the library help page. The student knows where to begin and where to ask about resources that are not immediately accessible.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.