Identify the purpose of the relationship

A community organisation may want an information session, a partnership discussion or clarification about public resources. A liaison officer’s profile can explain these professional routes and identify the responsible organisation. This makes the first exchange more useful than a general invitation to contact someone about anything.

Preserve the boundary around individual cases

Do not invite patient details through a public profile or imply that a liaison contact can decide care or resolve every concern. Link the hospital’s established routes for those matters. Tap Tap Go supports professional coordination and public information sharing, while individual cases remain within the hospital’s proper processes.

Imagine this

A hypothetical scene

A hypothetical community association meets a liaison officer about an awareness event. The profile provides a professional contact and official public resources. They discuss the event’s purpose without exchanging personal patient information or making assumptions about care decisions.

Make it practical.

Use this checklist as you read. Checks are not stored.

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