Describe the service accurately

An interpreter can use a profile to present professional information, language services and an appropriate enquiry route. Be precise about qualifications and the settings in which services are offered. Avoid sharing stories from identifiable appointments or implying that language support includes clinical advice.

Keep bookings within appropriate arrangements

A healthcare organisation may have established processes for arranging interpretation. Direct enquiries accordingly rather than suggesting that a public profile overrides those arrangements. Tap Tap Go can help people recognise the interpreter and understand the service, while confidentiality, booking and professional responsibilities remain part of the actual engagement.

Imagine this

A hypothetical scene

A hypothetical interpreter meets a clinic administrator at a professional event. The profile describes language services and a work contact. They discuss the clinic’s booking process, without sharing details of previous patients or assuming the interpreter provides medical recommendations.

Make it practical.

Use this checklist as you read. Checks are not stored.

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