Make the work understandable

An employee experience consultant can use Tap Tap Go to present approved or fictional examples of a particular workplace moment, such as a new colleague’s first handover or a team transition. Describe the task, the uncertainty and the design decision involved. This helps a prospective client understand the work without reducing employee experience to a general claim about happiness.

Keep the relationship clear

Keep personal employee stories and raw feedback private unless sharing is appropriate. Distinguish an illustrative journey from evidence about a particular organisation. A concise resource can help a client identify whose perspective is needed and which moment is causing difficulty. The profile should invite a focused discussion about improving a real experience, not promise that a single intervention changes the entire culture.

Imagine this

Hypothetical scenario

Imagine a consultant meeting a team with confusing role handovers. Their profile shows a fictional first-week journey and explains the unanswered questions, helping the team identify a manageable starting point.

Make it practical.

Use this checklist as you read. Checks are not stored.

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