Make the enquiry easy to prepare

A profile can identify the coordinator and link the service’s approved public information. Describe the general details that help a group enquiry, such as intended timing, destination and the organisation making the request. This gives the coordinator a clearer starting point than an informal message asking whether a bus is available.

Keep participation and arrangements distinct

Do not publish passenger lists or personal requirements on a public profile. Use the service’s established process for specific needs and confirmations. Tap Tap Go helps connect the group organiser with the right person; it does not itself allocate a vehicle or approve a journey.

Imagine this

A hypothetical scene

A hypothetical club organiser meets the minibus coordinator at a community meeting. The profile explains the enquiry route. The organiser sends the proposed date and destination, then discusses practical requirements through the service before telling members the trip is confirmed.

Make it practical.

Use this checklist as you read. Checks are not stored.

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