The useful introduction

A coaching coordinator can use Tap Tap Go to show the club's coaching offer, introduce the relevant team and provide an enquiry route. Distinguish individual sessions, group programmes and other activities according to the actual offer. A visitor should understand what they are asking about before they interpret an attractive court photograph as an open invitation.

Make the next step clear

Ask about the player's experience and intended participation through the club's chosen process. Keep personal information, particularly information about children, out of public profiles. Explain how session availability and placement are confirmed, rather than suggesting that a tap automatically books a court or joins a group. A clear introduction helps a newcomer feel welcome while bringing the practical questions to the right coordinator.

Imagine this

A hypothetical scene

A hypothetical player returning after a long break asks about group coaching. The profile helps them contact the coordinator to discuss an appropriate starting conversation.

Make it practical.

Use this checklist as you read. Checks are not stored.

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