The useful introduction

A fitting specialist can meet a shopper who needs time to consider several options. Tap Tap Go can introduce the specialist, show approved product information and provide the store's appointment or enquiry route. Describe the models discussed and their intended retail context without turning a fitting conversation into medical advice or a promise that one shoe will suit everyone.

Make the next step clear

Offer a simple reminder of what to discuss on a return visit, such as intended use, preferred style and the models previously considered. Keep personal customer notes in the retailer's appropriate process. If a product link is shared, match the exact range and explain that size or stock still needs confirmation. The profile helps the shopper continue a considered decision rather than start again with an unrelated online listing.

Imagine this

A hypothetical scene

A hypothetical shopper compares two walking shoes and returns after checking their preferences. The profile helps them find the store contact and the relevant product information.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.