Choose the business route

Use the profile’s contact options to provide a maintained work email, team number or other appropriate professional destination. The best route depends on the role and expected enquiry. A visitor should be able to reach the relevant person or team without needing personal details unrelated to the work.

Keep the experience human

Explain who responds and what kind of question the route handles. A shared contact can still feel personal when the context is preserved and responsibility is clear. Review the public profile and saved-contact content separately to ensure that the intended information is being shared.

Imagine this

Hypothetical scenario

A hypothetical founder uses a business enquiry address on the public profile while keeping a personal mobile number private. The receiving team routes relevant questions with context rather than leaving visitors at an anonymous dead end.

Make it practical.

Use this checklist as you read. Checks are not stored.

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