How the feature helps

Tap Tap Go’s corporate model connects team profiles, approved content and lead tracking. State the mismatch in practical terms and ask whether the person wants a relevant alternative discussion. Do not keep pursuing a closed request simply because the profile remains visible .

The useful outcome

The record should explain why the particular option stopped progressing and what, if anything, was agreed next. That helps another colleague avoid restarting the same unsuitable pitch. If the customer does not want alternatives, record that clearly. A closed unsuitable enquiry should not reappear as a fresh sales task every time another colleague reviews older records.

Imagine this

A hypothetical scene

A customer decides a property’s layout does not fit the intended use. The agent records that reason and offers a separate discussion about alternatives only if wanted, preserving the relationship without treating the original enquiry as indefinitely active.

Make it practical.

Use this checklist as you read. Checks are not stored.

References & further reading

Tap Tap Go Journal — publisher and product context ↗

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.