How the feature helps

Tap Tap Go’s corporate model connects team profiles, approved content and lead tracking. Record the requested clarification, relevant room or feature and the person responsible for obtaining the answer. Keep observation separate from a commitment or a formal offer .

The useful outcome

The next message should answer something recognisable from the visit. This makes the lead record a tool for continuity rather than a collection of subjective impressions that another colleague cannot use. Use the exact feature or location mentioned during the visit. A note saying general interest gives the next colleague little help in finding the answer the customer is actually waiting for.

Imagine this

A hypothetical scene

During a viewing, a customer asks about an access arrangement. The agent records the exact question and obtains the appropriate response before following up, instead of sending another gallery and asking whether the customer liked the property.

Make it practical.

Use this checklist as you read. Checks are not stored.

References & further reading

Tap Tap Go Journal — publisher and product context ↗

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