TAP TAP GO
Describe the change precisely
State the current behaviour, requested behaviour and reason for the request. Include an example or reference where helpful. Avoid vague instructions such as make it more premium when the team needs an operational decision. Identify which users, documents or workflows would be affected. Keep the request separate from approval so a discussion is not mistaken for an authorised scope change.
Show the trade-off
Ask the responsible team to assess effort, timing, dependencies and any effect on previously agreed work. Record the decision and the person authorised to make it. Update the relevant plan and communication if the change is approved. Keep declined or deferred requests visible enough to explain why they were not implemented. The process should help the team make deliberate choices rather than turn every conversation into untracked work.
Put the guide to work
Attach a short acceptance note to an approved change. State how the team will know the revised behaviour has been delivered. This prevents a second round of ambiguity in which everyone agrees to the change but later disagrees about whether the implementation matches the request.
Hypothetical example
A client asks to add a new portfolio section shortly before launch. The change brief reveals that the addition also needs content approval and mobile layout review. The team agrees a clear scope and adjusts the release plan instead of treating it as a trivial visual edit.
Make it practical.
Use this checklist as you read. Checks are not stored.Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
